Switzerland × India · GCC as a Service

Capability-as-a-Service
for consulting agencies.

Scale globally with India-based talent, infrastructure and governance — without upfront commitment.

Swiss governance. India velocity. Boutique quality.
01

Joint go-to-market

02

Mandelz Consulting × IBC Consultants

03

Zero-to-impact in 90 days

Book your Discovery Call
01 — Why now

A capability engine built for consulting realities.

Variable demand no longer needs to mean fixed overhead, delayed proposals or missing specialist skills.

01

Lower cost & predictability

Deliver 30–50% savings on FTE and infrastructure with project-aligned capacity.

02

Capability on demand

Access specialist benches for research, analytics, AI and reusable IP exactly when needed.

03

Fast, predictable scale

Move from fixed-fee work to blended FTEs, dedicated seats or a shared GCC.

04

Leadership depth & quality

Experienced leaders, robust SOPs, SLAs, RACI and KPI-led governance.

02 — Market proof

India is the world’s proven GCC destination.

A mature ecosystem combines deep English-speaking talent, global delivery experience and time-zone complementarity.

1,500+

MNC GCCs operating in India

1.6M+

Professionals employed in Indian GCCs

100%

of the top 10 global consultancies operate capability centres in India

01

Proposal bandwidth

Senior consultants spend 30–40% of their time on proposals instead of delivery.

02

Delivery bottlenecks

Research, PMO, execution and insight-generation capacity reaches its limit.

03

Specialist gaps

Experts are needed for selected mandates — but not always as permanent hires.

04

Utilisation variance

Fixed payroll during variable demand cycles erodes profitability.

03 — Our model

Start small. Prove value. Scale with confidence.

You retain client relationships, IP and pricing control. We provide the delivery engine.

01

Fixed fee

Ad hoc projects with a defined scope and outcome.

02

Blended FTE

Reserved hours or capacity as demand becomes predictable.

03

In-house seats

Named people within IBC for consistent delivery.

04

Shared GCC

A dedicated centre outside the core IBC team.

04 — Capabilities

Integrated from strategy to scaled delivery.

An insight-led, execution-ready portfolio that strengthens your firm without changing its client-facing identity.

Strategy & decision making

  • Growth and GTM strategy
  • Market-entry planning
  • M&A support and due diligence
  • Strategic roadmaps

Operational excellence

  • Process optimisation
  • Supply-chain and delivery efficiency
  • SOP and KPI frameworks
  • Continuous improvement

Organisational transformation

  • Organisation design
  • Workforce planning
  • Change enablement
  • Leadership development

Digital & data enablement

  • Analytics and business intelligence
  • Automation
  • Cloud integration
  • Digital transformation roadmaps

IBC experience

Founded in 2012 by ex-McKinsey, PwC and GE leaders

Core bench of around 30; 200+ clients across five global markets

United Health Analytics scaled from 5 to 500 FTE across 30 departments

Proven DACH delivery in automotive, pharma, manufacturing and financial services

05 — Governance

Swiss accountability. India delivery depth.

One team under your brand, with clear ownership and controls at every milestone.

Mandelz · Swiss oversight

Client interface, relationship management, quality gates and customer success.

IBC · India engine

Project leadership, delivery, team management, QA and technical support.

Controls & compliance

Data protection

  • Segregated environments and DPA
  • SOC/IAM controls
  • Audit logs and traceability

Quality framework

  • Quality gates per milestone
  • Defect leakage monitoring
  • Monthly SteerCo and quarterly QBR

≥95%

On-time delivery

≤2%

Defect leakage

≥80%

Test coverage

+50

Stakeholder NPS

06 — Commercial model

Flexible commercials. Clear guardrails.

Choose the structure that fits your demand profile and risk tolerance.

01

Fixed fee or outcome

Project-based

  • Defined scope and deliverables
  • Milestone payments
  • Risk-sharing available
02

Day rates

Time & materials

  • Flexible scaling
  • Transparent rate cards
  • Volume discounts available
03

FTE basis

Dedicated capacity

  • Named team members
  • Monthly commitment
  • Best unit economics

Commercial guardrails

Contracting
IBC Consultants Pvt. Ltd. (India). Law and venue: Switzerland or an EU Member State, as agreed in the MSA.
Payments
EUR via SEPA to an Irish bank account; optional GBP to a UK account. No CHF.
Pricing
EUR rate card; optional annual HICP/CPI indexation and FX hedging.
SLAs
Service credits for verified SLA shortfalls under the MSA and schedules.
Taxes
Prices exclude VAT and withholding; reverse charge and treaty relief where applicable.
Data & security
GDPR/nFADP DPA and Security Schedule annexed to the MSA; BAIT/MaRisk for Financial Services.
07 — Collaboration

Responsibilities stay visible and deliberate.

Internal coordination remains invisible to your clients.

Activity
Mandelz
IBC
Client
Scoping & relationship
Lead
Support
Approve
Project delivery
Quality gates
Lead
Accept
Quality assurance
Oversight
Accountable
Review
Compliance & security
Accountable
Execute
Audit rights
Change management
Lead
Support
Sponsor

You see one team under your brand. Client relationships and IP remain yours.

08 — Pilot

A 90-day path from setup to scale decision.

A structured sprint with measurable quality, speed and business outcomes.

Weeks 0–2

Foundation & onboarding

  • Access and security baselines
  • Backlog and acceptance criteria
  • Working agreements
Weeks 3–6

Proof of execution

  • First increments
  • Weekly demos
  • KPI baseline
Weeks 7–10

Velocity & automation

  • Stable velocity
  • Growing test automation
  • Visible business outcomes
Weeks 11–13

Scale readiness

  • QBR and lessons learned
  • Scale/no-scale business case
  • Handover and transition plan

Pilot success measures

≥95%

On-time stories

≥80%

Test coverage

↓30%

Cycle time

≤2%

Defect leakage

≥+50

Stakeholder NPS

09 — Scale

From one pod to a dedicated centre.

Scale only when the evidence supports it.

01

Single pod

Months 0–3 · 8–20 FTE · one capability

02

Multi-pod

Months 4–6 · adjacent skills · shared services

03

CoE formation

Months 7–9 · 50+ FTE · reusable IP

04

Dedicated centre

Months 10–12 · your brand · full control

Scale levers

IP & assets

Reusable templates, playbooks, frameworks and accelerators.

L&D academy

Structured onboarding and upskilling build an internal pipeline.

Hiring lanes

Pre-qualified talent pools enable rapid pod formation.

10 — Risk management

The operating model anticipates the hard questions.

Security, quality, commercial and exit protections are designed into every phase.

01

Data security & IP

Segregated environments, encryption, DPA, audit logs and bi-directional IP oversight.

02

Language & time zone

Local-language Swiss interface, daily overlap and asynchronous collaboration.

03

Quality variance

Milestone gates, peer review, service credits and corrective action plans.

04

Currency & contract

CH/EU venue, EUR pricing, indexation or FX hedging.

05

Cultural fit

Interviews for key roles, culture onboarding and stakeholder feedback.

06

Vendor lock-in

No-fault pilot exit, client-owned IP and built-in knowledge transfer.

11 — Next steps

From conversation to capability.

Three deliberate moves. No premature commitment.

01 · Discovery call

45 minutes to understand needs, constraints and success criteria.

02 · Readiness sprint

A 2–3 week assessment with clear deliverables and a go/no-go decision.

03 · 90-day pilot

Pre-agreed commercials, measurable KPIs and an opt-out if targets are missed.

Book your discovery call
AI check · GCC potential

Describe your business challenge.

Our AI derives matching GCC use cases and concrete next steps — in seconds, without obligation.

AI-generated first assessment — not a substitute for a consultation. Please do not enter confidential data.

Mandelz × IBC Consultants

Ready to build the capability
behind your next mandate?

Start with a focused conversation. The Mandelz contact page combines direct booking and the contact form.

Contact Mandelz Consulting