Mandelz Consulting & IBC Consultants
A GCC-as-a-Service Partnership Built for DACH Boutique Consultancies
Executive summary
Mandelz Consulting and IBC Consultants have formed a strategic partnership to help mid-sized consulting boutiques in the DACH region stand up Global Capability Centers (GCCs) in India – fast, safely, and cost-effectively. GCCs have evolved from back-office cost plays into innovation engines and delivery scale hubs, with India the world’s most advanced ecosystem for such centers. IBC Consultants
Why this partnership matters for consultancy boutiques
Win larger mandates without fixed overhead. A right-sized GCC lets boutiques bid for multi-country, multi-tower programs while keeping the home team lean. India’s GCC market is projected to grow to $99–105B by 2030—evidence of deep talent availability and mature operating models that boutiques can now tap without building from scratch. Reuters
Specialist talent on demand. Access curated pods in engineering, data/AI, product ops, CX, finance ops, and PMO—sourced where capability density is highest (including Tier-2 cities with 10–35% lower TCO vs Tier-1 and strong quality-of-life metrics for retention). EY
From cost arbitrage to intellectual arbitrage. Modern GCCs are designed as strategic capability hubs that accelerate IP creation, reusable assets, and managed services lines—precisely where boutiques differentiate. Thoughtworks
What we bring together
Mandelz Consulting (DACH front end).
- Client intimacy, deal shaping, and governance aligned to Swiss/EU standards
- Transition design, change management, and quality assurance
- Accountable single-throat-to-choke for outcomes in DACH
IBC Consultants (India execution engine).
- Location strategy, entity/partner orchestration, and rapid stand-up
- Talent model (build/buy/partner), playbooks, and day-0 compliance
- Proven GCC-as-a-Service approach from pilot squad to scaled hub, per the IBC whitepaper. IBC Consultants
How it works (90-day pilot → scale)
- Discovery & Design (Weeks 0–3)
- Portfolio scan, capability map, and business case (demand, SLAs, unit economics)
- Location short-list incl. Tier-2 options; risk register; data & IP controls. EY
- Pilot Pod Stand-Up (Weeks 4–12)
- 8–20 FTE cross-functional pod under your brand; near-real-time collaboration with DACH leads
- Operate on shared KPIs (velocity, quality, cost-to-serve)
- Operate & Scale (Month 4+)
- Expand to multiple pods or a full CoE; introduce reusable assets and managed services
- Optional transition to captive, JV, or continued CaaS depending on strategy (a well-established market path).
Risk, compliance & brand control
- IP & data protection aligned with nFADP/GDPR (segmented environments, least-privilege access, audit trails).
- Quality gates mapped to DACH client contracts; independent QA by Mandelz.
- Entity & employment compliance via vetted structures and local partners (tax, legal, and HR frameworks are part of the reference GCC model). IBC Consultants
Where boutiques apply a GCC first
- Data & AI: analytics engineering, MLOps, GenAI accelerators
- Digital delivery: product/UX, engineering pods, test automation
- Operations: PMO, finance ops, procurement analytics, RevOps
These functions are the common GCC entry points and scale well in India’s ecosystem. GlobalCapabilityCentres
The quantifiable added-value
- Faster time-to-value with proven stand-up playbooks and ready talent pools (Thoughtworks and others report GCCs increasingly drive core innovation, not only cost). Thoughtworks
- Lower total cost of operations through location arbitrage and scale, especially when using Tier-2 cities. EY
- Bigger deal capacity: more throughput and 24/5 coverage without bloating fixed costs—mirroring the market’s expansion trajectory. Reuters
Why now?
Policy tailwinds, corporate case studies, and ecosystem maturity are accelerating GCC adoption – Germany’s ZEISS recently opened a tech-focused GCC in Bengaluru and plans rapid expansion, illustrating how even precision-minded DACH firms leverage India for strategic capability build-out. Reuters
Get Started
We propose a low-risk 90-day pilot focused on one client account or service line, with an opt-out clause if jointly agreed KPIs are not met. If the pilot succeeds, convert to a scalable GCC blueprint (captive, JV, or CaaS). The blueprint and governance approach follow the principles outlined in the IBC whitepaper. IBC Consultants
Contact:
- Mandelz Consulting (DACH): market design, client governance, QA
- IBC Consultants (India): location/talent orchestration, day-0 operations
